Frequently Asked
Questions

We provide end-to-end EV charging solutions for shared spaces — strata complexes, office buildings, shopping centres, hotels, schools, and new developments. We handle everything from hardware supply and installation to ongoing charging management through our VoltShare app.

Any property with shared parking and multiple users — strata apartments, office buildings, shopping centres, universities, schools, hotels, car parks, and new developments. If multiple people need to share EV chargers, we're built for you.

No. We offer a full package that includes hardware, but we also have a management-only service for properties that already have chargers installed. We can connect VoltShare to your existing OCPP-compatible chargers.

We work with most major charger brands, so you have the flexibility to choose hardware that suits your property and budget without being locked into a single manufacturer. If you already have chargers installed, chances are we can work with them too.

VoltShare is our mobile app (available on iOS and Android) that manages every aspect of shared EV charging — user access, session tracking, automated billing, smart scheduling, and load management. It's the brain behind every Auslink installation.

VoltShare shows real-time charger availability and allows users to schedule charging sessions. This means users get near-guaranteed access without having to physically check or compete for chargers.

VoltShare automatically tracks electricity usage per charging session and handles billing. Each user pays for exactly what they use — no manual calculations or spreadsheets required by property managers.

No. That's the whole point. We handle all end-user support, troubleshooting, billing queries, and system monitoring. Property managers get a dashboard overview but never need to get involved in the daily operation.

No. VoltShare includes intelligent load management that distributes power across all active chargers while staying within your building's electrical capacity. It automatically adjusts charging speeds to prevent overload.

No — and that's one of VoltShare's biggest advantages. Smart scheduling and fair access management mean you can serve many more users than you have chargers. This dramatically reduces hardware costs while still providing reliable charging for everyone.

All installations are performed by certified electricians and comply with Australian electrical standards. We can provide documentation to support your insurance requirements. We recommend discussing specific needs with your insurer.

It depends on the size and complexity of the installation. A small strata setup can be done in a few days, while larger commercial installations may take a few weeks. We'll give you a clear timeline during the assessment phase.

Get in touch through our contact page or email us. We'll have a quick chat about your property, assess your needs, and recommend the best solution. There's no obligation — the initial consultation is free.